Contract notice

Provision of reception staff and guide services for the European Parliament in Strasbourg.

Section I: Contracting authority

I.1) Name and addresses

Official name
European Parliament, Directorate-General for Communication
National registration number
-
Postal address
rue Wiertz 60
Town
Bruxelles
Postal code
1047
NUTS code
BE1 - RÉGION DE BRUXELLES-CAPITALE / BRUSSELS HOOFDSTEDELIJK GEWEST
Country
BELGIQUE-BELGIË
Contact person
unité «Finance», direction D «Ressources»
Telephone
-
E-mail
DGCOMM-Contracts-FWC@europarl.europa.eu
Fax
-

Internet address(es)

Main address:   http://www.europarl.europa.eu

Address of the buyer profile:   https://etendering.ted.europa.eu/cft/cft-display.html?cftId=2714

I.2) Joint procurement

The contract involves joint procurement:   no

In the case of joint procurement involving different countries, state applicable national procurement law:   -

The contract is awarded by a central purchasing body:   no

I.3) Communication

Additional information can be obtained from

the abovementioned address

The procurement documents are available for unrestricted and full direct access, free of charge, at:   https://etendering.ted.europa.eu/cft/cft-display.html?cftId=2714

Tenders or requests to participate must be submitted

the abovementioned address

electronically via:   -

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: -

I.4) Type of the contracting authority

European institution/agency or international organisation

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of reception staff and guide services for the European Parliament in Strasbourg.

Reference number:   COMM/DG/AWD/2017/765.

II.1.2) Main CPV code

Main CPV code:   79610000 - Placement services of personnel

Supplementary CPV code:   -

II.1.3) Type of contract

Services

II.1.4) Short description

The European Parliament, Directorate-General for Communication, is launching this invitation to tender for the provision of reception staff and guide services in order to welcome and accompany individual visitors or groups thereof in the different European Parliament buildings in Strasbourg.

II.1.5) Estimated total value

-

II.1.6) Information about lots

This contract is divided into lots:   yes

Tenders may be submitted for:   all lots

Maximum number of lots that may be awarded to one tenderer:   2

The contracting authority reserves the right to award contracts combining the following lots or groups of lots:   -


II.2) Description Lot No: 1

II.2.1) Title

Provision of reception staff and secretarial services for the Parlamentarium in Strasbourg

Lot No:   1

II.2.2) Additional CPV code(s)

Main CPV code:   79620000 - Supply services of personnel including temporary staff

Supplementary CPV code:   -

II.2.3) Place of performance

NUTS code:   FR - FRANCE

Main site or place of performance:   European Parliament in Strasbourg.

II.2.4) Description of the procurement

For lot 1:

the inauguration of the new Parlamentarium in Strasbourg will make the proposed visits more appealing and significantly increase visitor numbers.

Under this invitation to tender, the European Parliament's Information Office in Strasbourg is looking for a contractor who will be responsible for hiring reception staff and a secretary:

— 2 permanent staff members, which may be as many as 5 reception staff depending on the registered visitor schedule,

— and 1 secretary particularly responsible for managing the visit schedule.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

-

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months:   12

This contract is subject to renewal:   yes

Description of renewals:   3 renewals of 12 months, i.e. a total of up to 4 years.

II.2.9) Information about the limits on the number of candidates to be invited

Objective criteria for choosing the limited number of candidates:   -

II.2.10) Information about variants

Variants will be accepted:   no

II.2.11) Information about options

Options:   no

Description of options:   -

II.2.12) Information about electronic catalogues

Tenders must be presented in the form of electronic catalogues or include an electronic catalogue:   no

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds:   no

II.2.14) Additional information

-


II.2) Description Lot No: 2

II.2.1) Title

Provision of reception staff/guide and receptionist services for the 'European Union Visitors Programme' and 'Visits and Seminars' visit programmes at the European Parliament in Strasbourg

Lot No:   2

II.2.2) Additional CPV code(s)

Main CPV code:   79620000 - Supply services of personnel including temporary staff

Supplementary CPV code:   -

II.2.3) Place of performance

NUTS code:   FR - FRANCE

Main site or place of performance:   European Parliament in Strasbourg.

II.2.4) Description of the procurement

Lot 2 covers requirements in terms of services of reception staff, receptionists and guides as part of the 2 visit programmes below:

1. 'European Union Visitors Programme' (EUVP);

2. 'Visits and Seminars' of the European Parliament (VISSEM).

The contractor will be called upon to provide the European Parliament's EUVP and VISSEM units with reception staff, receptionists and guides to manage visiting groups during the parliamentary session weeks in Strasbourg.

For EUVP, the contractor will provide guides/reception staff to manage the different individual study visit programmes of high-level officials from outside the EU, guide them at their numerous meetings, as well as show and explain to them how to access and use the different services.

For VISSEM, the contractor will be required to provide reception staff to accompany VISSEM individual visitors and participants of groups of visitors in the European Parliament's Louise Weiss (LOW) Building in Strasbourg. The staff may be required to manage a considerable number of groups (up to 80 during very busy sessions).

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

-

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months:   12

This contract is subject to renewal:   yes

Description of renewals:   3 renewals of 12 months, i.e. a total of up to 4 years.

II.2.9) Information about the limits on the number of candidates to be invited

Objective criteria for choosing the limited number of candidates:   -

II.2.10) Information about variants

Variants will be accepted:   no

II.2.11) Information about options

Options:   no

Description of options:   -

II.2.12) Information about electronic catalogues

Tenders must be presented in the form of electronic catalogues or include an electronic catalogue:   no

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds:   no

II.2.14) Additional information

-


Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of selection criteria:

see specifications at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=2714

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents:   yes

List and brief description of selection criteria:

-

Minimum level(s) of standards possibly required:

-

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents:   yes

List and brief description of selection criteria:

-

Minimum level(s) of standards possibly required:

-

III.1.5 Information about reserved contracts

The contract is reserved to sheltered workshops and economic operators aiming at the social and professional integration of disabled or disadvantaged persons:   no

The execution of the contract is restricted to the framework of sheltered employment programmes:   no

III.2) Conditions related to the contract

III.2.1) Information about a particular profession

Execution of the service is reserved to a particular profession:   -

Reference to the relevant law, regulation or administrative provision:   -

III.2.2) Contract performance conditions

-

III.2.2) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract:   yes

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement:   yes

Framework agreement with a single operator:   yes

In the case of framework agreements, provide justification for any duration exceeding 4 years:   -

The procurement involves the setting up of a dynamic purchasing system:   no

The dynamic purchasing system might be used by additional purchasers:   no

IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated:   no

IV.1.5) Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations:   no

IV.1.6) Information about electronic auction

An electronic auction will be used:   no

Additional information about electronic auction:   -

IV.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement:   no

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:   2017/S 062-115369

IV.2.2) Time limit for receipt of tenders or requests to participate

Date:   28-09-2017

Local time:   12:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

-

IV.2.4) Languages in which tenders or requests to participate may be submitted

BG, CS, DA, DE, EL, EN, ES, ET, FI, FR, GA, HR, HU, IT, LT, LV, MT, NL, PL, PT, RO, SK, SL, SV

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months:   6

IV.2.7) Conditions for opening of tenders

Date:   10-10-2017

Local time:   10:00

Place:   European Parliament, rue Montoyer 75, bâtiment Montoyer (MOY), 5e étage, salle de réunion no 66, 1050 Bruxelles, BELGIUM.

Information about authorised persons and opening procedure:   on pain of being refused access, tenderers wishing to attend the opening of tenders should send confirmation thereof no later than 2 working days prior to the date for opening of tenders by e-mail to: DGCOMM-Contracts-FWC@europarl.europa.eu, limiting their representation to 1 person.

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement:   yes

Estimated timing for further notices to be published:   2021.

VI.2) Information about electronic workflows

Electronic ordering will be used:   no

Electronic invoicing will be accepted:   no

Electronic payment will be used:   no

VI.3) Additional information

-

VI.4) Procedures for review

VI.4.1) Review body

Official name
Court of Justice of the European Union (CJEU)
Postal address
-
Town
Luxembourg
Postal code
2925
Country
LUXEMBOURG
Telephone
-
E-mail
generalcourt.registry@curia.europa.eu
Fax
-
Internet address
http://curia.europa.eu/

VI.4.2) Body responsible for mediation procedures

Official name
European Ombudsman
Postal address
1 avenue du Président Robert Schuman
Town
Strasbourg Cedex
Postal code
67001
Country
FRANCE
Telephone
-
E-mail
-
Fax
-
Internet address
http://www.ombudsman.europa.eu

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:   -

VI.4.4) Service from which information about the review procedure may be obtained

Official name
Court of Justice of the European Union (CJEU)
Postal address
-
Town
Luxembourg
Postal code
2925
Country
LUXEMBOURG
Telephone
-
E-mail
generalcourt.registry@curia.europa.eu
Fax
-
Internet address
http://curia.europa.eu/

VI.4.5) Date of dispatch of this notice

13-07-2017

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